Shipping Policy

1. Shipping Overview

At Oxtem, we aim to deliver your furniture quickly and efficiently. Our shipping policy is designed to provide you with a clear understanding of how your order will be processed and delivered.

2. Shipping Locations

We provide free delivery to any location in Pan India. Our delivery services cover both urban and rural areas, ensuring that you receive your furniture no matter where you are located.

3. Delivery Timeframe

We strive to deliver your order within 15 days from the date of purchase. Delivery times may vary depending on the location and availability of the products. We will keep you informed of any delays or changes to the estimated delivery time.

4. Shipping Charges

We offer free delivery on all orders across Pan India. There are no additional shipping charges for standard delivery.

5. Order Processing

Once your order is placed, it will be processed within 1-2 business days. You will receive a confirmation email with the details of your order and tracking information once it has been dispatched.

6. Tracking Your Order

After your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery and stay updated on its progress.

7. Delivery Issues

If you experience any issues with your delivery, such as delays or damage, please contact our customer service team at support@oxtem.in. We will work to resolve any issues as quickly as possible and ensure that you receive your order in good condition.

8. Contact Us

For any questions or concerns about our shipping policy, please reach out to us at support@oxtem.in. Our customer service team is here to assist you with any shipping-related inquiries.